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Security guards to be doubled at Centrelink centers after Airport West stabbing

Hundreds of security guards will be hired to improve staff and customer safety at Services Australia centers nationwide.

Minister of Government Services bill shorten announced $314 million in funding over two years that will strengthen security at 318 service centers.
Joeanne Cassar has not been able to return to work after the attack. (Nine)

Joeanne Cassar was rushed to hospital in critical condition following the alleged attack.

The assault of the 55-year-old man was one of thousands of incidents that have occurred at Services Australia centers over the past year.

According to government data, there were more than 9,000 incidents of assault in service centers in 2022-2023.

Cassar said there were many moments before the incident when she felt unsafe.

“It took what happened to me for this to happen,” he said.

“A huge aspect of my life has changed. But look what we’ve done, we have the funds to move offices.

“It’s a victory, I want to focus on the positive.”

Hundreds of security guards will be hired to improve staff and customer safety at Services Australia centers nationwide. (Nine)

The funding will improve security through the addition of at least 600 security guards, along with upgraded CCTV.

“The Albanese Government will invest $314 million over the next two years to ensure the 10 million people who visit Services Australia annually and the 6,200 staff working in frontline services are safer,” Mr Shorten said.

“Millions of Australians come here to sort out their pension payments, their Medicare payments, pretty much everything. But what happened on May 23 last year was a terrible crime.

“There have been unacceptable levels of aggression at Centrelink and Services Australia centres.

“We can’t guarantee that everything will be perfect from now on. But what I say to all the millions of Australians who use Services Australia is that you are important to us.”

Cassar has not yet returned to work, but hopes to do so in the future.